Frequently Asked Questions
Everything you need to know about shopping with Muntjac Trading.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item?
If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original, unworn condition with tags attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's progress in real-time.
Are your materials sustainably sourced?
At Muntjac Trading, we are committed to ethical fashion. We work closely with our suppliers to ensure that our fabrics are sourced responsibly and that our manufacturing processes minimize environmental impact.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.